MY ORDER
CAN I UPDATE MY ORDER?
We strive to get your order ready to ship as soon as possible, so we may not be able to cancel your order upon request.
If your order has not yet been fulfilled, please contact us at support@jwscrunchies.com with your order number and details on the change.
HEADS UP! Your order cannot be updated if it has already been fulfilled.
CAN I EXCHANGE MY ORDER?
We are unable to process exchanges. If you have any problems with your items, please contact us at support@jwscrunchies.com to open up a conversation on how we may address your concern. Please let us know your issue so that we may address it promptly.
CAN I CANCEL MY ORDER?
We strive to get your order ready to ship as soon as possible, so we may not be able to cancel your order upon request.
If your order has not yet been fulfilled, it can be fully refunded. Please contact us at support@jwscrunchies.com with your order number and we can take care of it for you!
HEADS UP! Your order cannot be refunded if it has already been fulfilled.